For closed captioning concerns please contact our Captioning Hotline:

Phone:  800-232-3605  x232
Fax:      217-483-1112
email:   captioning.hotline@nktv.tv

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or one business day.

Written Closed Captioning Complaints should be directed to:

Closed Captioning
c/o Richard Plotkin, VP-Engineering
P.O. Box 6248
Springfield, IL  62708

or email:  captioning.hotline@nktv.tv
or call:     217-483-7887  x232

Before sending a formal written complaint, we recommend you first contact our captioning hotline.  We may be able to resolve your problem immediately without the need for a formal complaint.  In any event, we will respond to your complaint within 30 days.