WSEC/ PBS Springfield is still dealing with signal carriage issues for DirecTV customers despite a fully restored signal. The issue began with AT&T, now the parent company of DirecTV.
Engineers have continuously monitored and recorded WSEC/PBS Springfield’s signal quality and reliability since February 1 as it feeds into DirecTV’s head-end in Decatur. The signal now meets all standards of strength and reliability, as outlined by the “must carry” law. As a result, the station’s signal should be reinstated on the DirecTV lineup—which can be done with the switch of a button—but that still has not happened.
WSEC is hoping that DirecTV will abide by the law and the will of its subscribers and return WSEC to its lineup. As a result of DirecTV’s refusal to carry WSEC’s signal, viewers in the Springfield, Decatur, Champaign-Urbana and Jacksonville markets, and many others as well, are without their local public television station.
“WSEC is a viewer-supported, non-commercial educational television station licensed to Jacksonville & Springfield, and its popular local programming includes Illinois Stories, CapitolView and Cardia, a heart health series. During this period of non-carriage, viewers are missing PBS programs like Victoria as well as 19 children’s educational television programs, including those aired on Saturday and Sunday mornings.
“Viewers are being given inaccurate information by DirecTV. They’re being told that the problem is a signal issue—and that’s just not the case. Now they have a choice,” said Dr. Jerold Gruebel, President and CEO of Network Knowledge. “They can remain subscribers to DirecTV, or they can switch to DISH-TV, COMCAST or other cable systems which serve them in their communities and provide WSEC/PBS Springfield.”
WSEC still hopes that DirecTV will re-instate its signal on the line-up by mid-April. In the meantime, DirecTV customers missing WSEC programming can contact DirecTV at 1 (800) 531-5000 to express their complaints and to demand that the station be restored to the channel lineup.